FAQ – Everything you need to know before booking your accommodation in Cannes and surrounding areas
Essential information for planning your stay in Cannes with Immosol
Prepare your stay in Cannes with ease. Find here the answers to the most frequently asked questions about our rentals, bookings, your arrival, available services, and your stay on-site.
We Answer All Your Questions
What types of accommodation does Immosol offer?
Immosol offers a wide range of vacation rentals: from functional studios for conference attendees and holidaymakers to large 3 or 4-room apartments on Rue d’Antibes or La Croisette, to superb luxury apartments located in the prestigious Gray d’Albion residence in Cannes. We also have several properties throughout the French Riviera.
How do I choose the ideal neighborhood in Cannes?
Your choice depends on the purpose of your stay:
- For conferences: Choose La Banane or La Croisette to reach the Palais des Festivals in less than 10 minutes on foot.
- For historic charm and tranquility: Opt for the Suquet neighborhood or the heights of Cannes.
- For shopping and the beach: Rue d’Antibes or Pointe Croisette (Palm Beach) are ideal.
What is the best time to visit Cannes?
Cannes can be visited year-round. For beach holidays, favor June through September. To enjoy the mild weather of the French Riviera without the summer crowds, spring (April-May) and autumn (September-October) are exceptional. Professional conference months also punctuate life in Cannes throughout the year. More information here.
How much does a vacation rental in Cannes cost?
Our vacation rental rates start from €50 to €80 per night for our comfortable studios in the city center, and can increase depending on the season, the size of the apartment (2, 3, or 4 rooms), and its standard (sea view, terrace on La Croisette).
Are the rates cheaper than Airbnb or Booking?
Yes. Booking directly on the official Immosol Cannes website guarantees you the best price. By avoiding intermediaries, you save the service fees of platforms like Airbnb or Booking.com, representing an average reduction of 15% to 20% on your stay.
How can I tell if the Immosol apartment is suitable for people with reduced mobility (PRM)?
Accessibility criteria (presence of an elevator, entrance steps, walk-in shower) are indicated on each property listing. View our reduced mobility access accommodations. To confirm a property’s suitability for your specific needs, contact our advisors directly before booking.
How do I book accommodation?
Can I book several months in advance?
Yes, and we strongly recommend it for the French Riviera. Immosol apartments in Cannes are in high demand for professional conferences (MIPIM, Cannes Lions, Cannes Series) and summer holidays. You can book your dates up to one year in advance.
Can I modify or cancel a booking?
Our cancellation conditions vary. We invite you to review the details when booking, contact our team for any date changes, or consult our general terms and conditions.
Is payment secure?
Absolutely. Our website integrates a highly secure and encrypted online payment system (SSL protocol). Your banking data is protected according to the strictest PCI-DSS security standards.
Do I need to pay a deposit?
Yes, a bank pre-authorization (deposit) is required before your arrival. This amount is not debited from your account, except in case of damage noted during the check-out inspection. The deposit is automatically released within days following your departure.
Is the tourist tax included?
No, the tourist tax is not included in the rental price. It is calculated per night and per adult (according to the legal rate of the city of Cannes for the accommodation category) and is added to your booking amount when finalizing your file.
What time can I check in at Immosol Cannes?
Check-ins generally take place from 3:00 PM or 4:00 PM. To offer you personalized service, we ask that you communicate your estimated arrival time (flight, train, or car) at least 48 hours in advance.
Is there reception outside opening hours?
No worries for late arrivals in Cannes. Immosol offers a self-check-in system (secure key box or smart lock) or a personalized reception service upon prior request. You will receive all access instructions on the day of your arrival.
What are the departure (check-out) procedures?
Departure must be completed before 10:00 AM or 11:00 AM to allow our teams to prepare the accommodation for the next travelers. Upon departure, please dispose of your trash, wash the dishes, and leave the keys at the location indicated during your check-in.
Is it possible to have a late check-out?
Late check-outs are possible subject to availability and according to the arrival schedule of the following travelers. This service may incur additional fees. We invite you to request it from the Immosol team 24 to 48 hours before your departure.
Are the apartments air-conditioned?
Yes, a large portion of IMMOSOL apartments in Cannes are equipped with air conditioning. Since amenities may vary from one property to another, we recommend consulting the apartment listing before booking or contacting our team if in doubt.
Are linens and towels provided by Immosol?
Yes, all our vacation rentals in Cannes include hotel-quality bed linens, bath towels, and a welcome kit (soap, shampoo, toilet paper). Beds are made upon your arrival for your comfort.
Do the accommodations have Wi-Fi?
Absolutely. All our accommodations in Cannes are equipped with free high-speed Wi-Fi (fiber optic in the vast majority of our properties), ideal for remote work or for conference attendees staying in Cannes.
Is end-of-stay cleaning included in the price?
A mandatory professional cleaning fee is applied to each booking to guarantee impeccable hygiene. If you would like mid-stay cleaning or linen renewal during your stay, this service is available as an option upon request.
Are pets allowed?
Pets are allowed only in certain of our accommodations in Cannes, subject to prior approval and possible additional cleaning fees. Please check the listing criteria or contact our Immosol agency before booking to confirm acceptance of your pet.
Do the accommodations have parking?
Some of our apartments have parking or a private garage (this is explicitly mentioned on the property listing). For our city center properties, we can direct you to secure public parking facilities in Cannes that offer very advantageous weekly rates.
What services does Immosol offer during the stay?
For optimal comfort, Immosol offers numerous à la carte services: provision and renewal of high-end household linens, mid-stay cleaning service, private transfers to Nice airport, or provision of baby equipment. Contact us!
Is assistance available during the stay?
Yes. Our travelers benefit from responsive assistance throughout their stay. A dedicated emergency number is provided to you during check-in to quickly handle any technical questions or unexpected issues in your accommodation.
Why choose a rental rather than a hotel during a conference?
Renting an apartment in Cannes during a conference (MIPIM, Cannes Lions, Festival…) offers more space, privacy, and much better value for money than a hotel room. You have a kitchen area for your business meals, a comfortable living room for your informal meetings, all while being just a few minutes’ walk from the Palais des Festivals.
Are your apartments located near the Palais des Festivals in Cannes?
Yes, Immosol offers a wide selection of apartments located in downtown Cannes (La Banane, Rue d’Antibes, Croisette), less than 10 to 15 minutes’ walk from the Palais des Festivals et des Congrès. This is the ideal location for the Cannes Film Festival, MIPIM, Cannes Lions, or MAPIC. View our accommodations near the palace here.
Can we book multiple apartments for a team?
Absolutely. Immosol manages a vast portfolio of properties close to each other in downtown Cannes (particularly in the Croisette, Gray d’Albion, and La Banane areas). We can group your colleagues in the same geographical area to facilitate your team’s logistics.
Do you offer specific services for business travelers (B2B)?
Absolutely. We issue professional invoices with VAT for your expense claims. What’s more, we can arrange bespoke services such as an airport shuttle (Nice-Côte d’Azur), daily cleaning, or grocery deliveries to help you make the most of your time whilst attending conferences in Cannes.
Are parties allowed?
No, to preserve the tranquility of residents and respect for neighbors, parties, noisy gatherings, and festive events are strictly prohibited in all our vacation rentals in Cannes.
Can we receive visitors?
Daytime visits are allowed while respecting the peace of the residence. However, for insurance and security reasons, the maximum number of occupants spending the night in the apartment must under no circumstances exceed the maximum occupancy indicated when you booked.
What should I do in case of a problem during the stay?
In case of an incident (appliance failure, water outage, lost keys), immediately contact our assistance team at the number provided to you during check-in. We will dispatch a technician or qualified professional as quickly as possible.
How do I leave a review?
At the end of your stay, you will receive an automatic email containing a secure link to rate your experience with Immosol. You can also leave your review on our Google Business Profile to share your experience with future travelers.
Can I easily book again?
Yes, and we strongly advise it! Conference periods and the summer high season in Cannes fill up very quickly from one year to the next. Contact our team directly to block your priority dates and benefit from our exclusive loyalty offers.
Do you still have a question?
Our Immosol team is at your disposal to assist you before and during your stay in Cannes.
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